Arms-Length companies managing council housing stock have done a survey of their tenants on Univeral Credit.

2,000 households in the survey were receiving Universal Credit, and out of these, 89%, were in arrears and 34% were subject to an alternative payment arrangement (APA) – because they were at least 8 weeks in arrears

The  main reasons for the arrears were:

Housing providers not being told claimants had been put on Universal Credit (no direct housing benefit payment)

People in debt or financial headship due to waiting  for their first universal credit payment  (95%),

Delayed Universal Credit payments (82%)

The housing element of Universal Credit being miscalculated or left out (82%).

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