The National Audit Office says disabled people are suffering because they are not getting their benefits. The huge delay is because ATOS and Capita cannot cope with the workload from doing new assessments for PIPs, which has different criteria to the DLA it replaces.
ATOS have already asked the Government for permission to end their contract.
The National Audit Office found that PIPs will cost over 3 times as much to run and twice as long to process a claim as DLA
Meanwhile, disabled people who need money to support their care and disability needs are being left without money or support due to the 5 month delay.