Lesbian, gay, bisexual and transgender (LGBT) people are being let down by end of life care services, charities have warned. The Open to all? report by the National Council for Palliative Care and the Consortium of Lesbian, Gay, Bisexual and Transgendered Voluntary and Community Organisations draws on a survey of more than 700 hospices, care homes and hospitals, as well as clinicians and service users.
Those surveyed expressed concern that a significant proportion of the population are not accessing appropriate care when they are dying because of their sexuality or gender identity.
The survey found that many LGBT people do not feel that end of life care services are open to them and are worried that they will face discrimination and a lack of understanding from health and social care providers when they are dying. The report makes a series of recommendations. These include:
- creating better links between care providers and the LBGT community
- reviewing staff training
- ensuring language is appropriate
- using positive images of LGBT people in promotional material
- ensuring a good complaints procedure is in place to deal with homophobic and trans-phobic behaviour from staff and other service users
Source: Community Care
16th March 2012