as from october 27th 2008 income support and incapacity benefits will be phased out for all new claiments in 2009 excisting is/incap customers will be chaned over to esa but here is the sting in the tail:- there is now something called pathways to work interviews where they concentrate on what you can do instead of what you cant do and there are outside agencies now that help applicants find work one of which is seetec


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